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Tailored Solutions Corporation is a company registered in Salem, Oregon with its registered office at 4240 Center St NE, Salem, OR 97301. We at Tailored Solutions Corporation (referred to as “TSC”, “we”, “us” or “our”) are committed to respecting your privacy and recognize your need for appropriate protection and management of any personal information or personal data you share with us (“Personal Data”). TSC will never sell or rent any of your Personal Data and we will only use your Personal Data in conjunction with the provision of TSC’s Products and Services.
Keeping your Personal Data safe and secure is our number one priority so we are committed to being completely transparent with regards to the personal information we may collect and store, how we use your Personal Data, why and with whom we may share your Personal Data, and how you can access and/or remove any of your Personal Data we may have in our systems. This Privacy and Cookie Policy (the “Policy”) describes your choices regarding the use, access and correction of your Personal Data. The Policy also applies to our websites and services we may provide to you directly or through our partners and/or clients.
This Privacy and Cookie Policy describes the types of personal information we obtain about consumers and others identified below, how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Policy also describes how we use cookies on our website, the measures we take to safeguard your personal information, and how you can contact us about our privacy practices.
Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it. By accessing our Website or using TSC’s Products and Services, you consent to the data practices described in this Privacy and Cookie Policy. If you do not agree with the data practices described in this Policy, you must not use our Websites or any of TSC’s Products and Services.
The scope and nature of the service that TSC provides
TSC provides software and services to local, state, and federal law enforcement agencies in the form of case management and adjudication software tools to law enforcement agencies in order to automate criminal history background checks required under legislation. You can learn more about TSC’s products and services at www.forse.com ( the “Website”).
Information we may collect from you and how we obtain it
We may collect and process the following information about you from application forms, website forms, cookies and web beacons, and from your biometric enrollment:
What are cookies?
How do we use cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.]
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
| Cookie | Description |
|---|---|
| cookielawinfo-checkbox-analytics | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. |
| cookielawinfo-checkbox-functional | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checkbox-necessary | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. |
| cookielawinfo-checkbox-others | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. |
| cookielawinfo-checkbox-performance | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. |
| viewed_cookie_policy | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
TSC’s data security commitment to you
We will take all reasonable and appropriate security measures to protect your Personal Data from misuse, interference and loss, unauthorized access, modification or disclosure, unauthorized or unlawful processing and against accidental loss or destruction, or damage.
TSC has implemented appropriate technical and organizational measures to protect your Personal Data consistent with standard industry practice. Such measures take into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, including where appropriate, the following measures:
Unfortunately, the transmission of data via the internet, whether wired or wireless, is not completely secure. Although we will do our best to protect your Personal Data, internet data transmissions, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of data you transmit to us; accordingly, you acknowledge that you do so at your own risk. We recommend that you take the appropriate steps to secure all computing devices that you use in connection with our Website and TSC’s Products and Services. Once we have received your information, we will take reasonable steps and security features to prevent unauthorized access.
Confidentiality
We will treat all Personal Data as confidential and we will inform all our employees, representatives and/or approved processors and sub-processors engaged in processing the Personal Data of the confidential nature of the Personal Data. We will ensure that all such persons or parties have signed an appropriate confidentiality agreement, are otherwise bound to a duty of confidentiality, or are under an appropriate statutory obligation of confidentiality.
When and how we share Personal Data and locations of processing
We will only share Personal Data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards. We only process, transfer, store and access Personal Data from the United States, and your Personal Data will not leave the United States. Personal data held by us may also be shared and transferred to:
Service Providers/Processors: We work with third-party service providers/processors to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a third-party service provider/processor needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
We also may disclose biometric data and other personal information for the purposes described in this Privacy Policy with local, state, and law enforcement agencies, and other government agencies if required by law. In addition, we may disclose the information to other third parties with your express consent, such as when you choose to use a service or participate in a program that we may offer jointly with another entity.
You acknowledge and agree that, in connection with the performance of our services, Personal Data may be transferred to our relevant third-party service provider/ processor and local, state, and federal law enforcement agencies to perform services on our behalf for the purposes and at the location stipulated by contract with our third party service provider/processor and law enforcement agencies.
Our Partners: We work with third parties to provide consulting, sales, and technical services to deliver and implement TSC’s Products and Services. We will share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations.
Sharing with subsidiaries and affiliated companies: We share information we collect with subsidiaries and affiliated companies and, in some cases, with prospective affiliates, in order to operate and improve products and services, to provide localized support and to offer other affiliated services to you. Affiliated companies are companies that own us, or are owned by our affiliated companies, or operated by us. The protections of this Privacy and Cookie Policy apply to the information we share in these circumstances.
Links to Third Party Sites: The services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third-party sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
With your consent: We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.
Business Transfers: We may share or transfer information we collect under this Privacy and Cookie Policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the services if a transaction takes place, as well as any choices you may have regarding your information.
Disclosures for other purposes: We may disclose information we obtain about you (1) if we are required to do so by law or pursuant to legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent or at your direction. We also may share the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Compliance with Law and Similar Obligations
In exceptional circumstances, we may also disclose your Personal Data as is necessary to: (a) respond to or comply with a subpoena or court order; (b) co-operate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) defend against legal claims; or (e) as otherwise required by law or permitted by law.
How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. Where we retain information for service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our services, not to specifically analyse personal characteristics about you.
Information you share on the Website: You may provide on our Website, including answers to questionnaires, your name and email address, etc. We retain the information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. Where we retain information for service improvement and development, we only use the information to uncover collective insights about the use of our services, not to specifically analyse personal characteristics about you.
Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our services. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
Access and Correction: You may request a copy of certain Personal Data we maintain about you or update or correct inaccuracies in that information by using an online account you establish on our Website. To help protect your privacy and maintain security, we will take steps to verify a consumer’s identity before granting access to the Personal Data. In addition, if you believe that the Personal Data we maintain about you is inaccurate, you may request that we erase, rectify, complete or amend the information by contacting us as indicated in the “How to Contact Us” section of this Privacy Policy. If we deny an access request, we will notify you of the reasons for the denial and offer an opportunity to challenge our decision.
Withdrawal of consent: Where we process Personal Data based on consent, individuals have a right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before your withdrawal. To withdraw consent to our processing of your Personal Data please email us at sales@forse.com, or, to stop receiving an email from us e.g. marketing list, please click on the unsubscribe link in the relevant email received from us.
Other online service and third-party websites
Our website may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, TSC is not responsible for these third parties’ information practices.
Changes to our Privacy and Cookie Policy
As TSC and its business evolves, will need to update this Privacy and Cookie Policy from time to time to keep pace with changes in our Website, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you of any material changes that impact your rights under this Policy by email (to your most recently provided email address) or post any revisions to this Policy, along with their effective date, on our Website at http://www.forse.com/privacy-policy so we recommend you check back here frequently to stay informed of any changes.
You acknowledge that your continued use of our Website or TSC’s Products or Services and/or continued provision of Personal Data to us after we publish or send a notice about our changes means that the collection use and sharing of your Personal Data is subject to the updated Privacy and Cookie Policy.
You confirm that you have read and understand this Privacy and Cookie Policy and that you consent to the terms of our Privacy and Cookie Policy. By accessing our Website or using TSC’s Products and Services, you consent to the data practices described in this Privacy and Cookie Policy. If you do not agree with the data practices described in this Privacy and Cookie Policy, you must not use our Websites or any of TSC’s Products and Services.
Complaints
We hope that you won’t ever need to, but if you do want to complain about our use of Personal Data, please send an email with the details of your complaint to sales@forse.com. We will look into and respond to any complaints we receive within 10 business days from receipt. If you are based in California you also have the right to lodge a complaint with the relevant local supervisory authority for data protection.
How to Contact Us
If you have any questions about this Privacy Policy or how and why we process Personal Data, please contact us at:
Privacy Office
Email: sales@forse.com
Phone: +1 971 239-4782
Mailing address:
Tailored Solutions Corporation
Attn. Privacy Office
4240 Center St NE
Salem, OR 97301.
Notice to California Users
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide an explanation of the rights and choices we offer California residents regarding our handling of their personal information, along with information regarding the categories of personal information we collect, use and share. Californian residents can learn more about their data protection and privacy rights here: https://oag.ca.gov/privacy.
The CCPA grants California residents the right to information about, access to, and deletion of your Personal Data. You can request information about how we have collected, used and shared and used your personal information during the past 12 months. You may also request a copy of the personal information that we maintain about you. Finally, you can ask us to delete the personal information that we collected or maintain about you.
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you. You are entitled to exercise the rights described above free from discrimination.
If you have any questions about this Privacy Policy or how and why we process Personal Data, please contact us at the address noted above.
Please note that when requesting information about your Personal Data, the CCPA requires us to verify the identity of the individual submitting a request for their personal information before providing a substantive response to the request. Because we take the privacy and security of your personal information seriously, we will verify your identity by asking you to both (a) provide certain information about yourself, and then (b) provide us with a notarized affidavit. Once your identity is verified, we will work to provide you with your requested information in a timely manner. California residents can empower an “authorized agent” to submit requests on their behalf. To protect your privacy, we will require the authorized agent to have a written authorization confirming that authority.
The CCPA requires that companies disclose their collection and use of specific categories of Personal Information enumerated in CCPA. As described above in this Privacy Policy, we do use cookies and other tracking tools on our website to analyze website traffic and facilitate advertising. TSC will not sell or rent your Personal Data.
